IBM – Collecting Data: Lotus Sametime Gateway XMPP community awareness issues


You have the IBM® Lotus® Sametime® Gateway implemented in your environment and need to troubleshoot issues related to communicating with Jabber, Google or other XMPP-based communities.


The following information is considered a Must Gather for troubleshooting issues with XMPP-based instant messaging environments. Utilize this document to:

1. Review your current configuration, and

2. To gather system information for IBM Support prior to opening a Problem Management Report (PMR) for support regarding awareness with Google or other XMPP-based gateways.

via IBM – Collecting Data: Lotus Sametime Gateway XMPP community awareness issues.


About CollabDude

I am a collaboration specialist, blogger, twitterer working for IBM. My main responsibilities are to evangelize social business and it's benefits for fostering innovation, building efficiencies in your processes, promoting knowledge transfers and collaboration within your enterprise, your partners, and your customers. Okay, that was a bit over the top, so to net this out, just think of socializing inside and outside of your organization using IBM Collaboration Solutions. Definitely a people person. Much of his spare time is spent trying to get a balanced life. Taking the time away from work and just enjoy life. Keeping my mind and body fit by working out. Spending time with family and friends. Eating a balance diet..yada yada yada...
This entry was posted in Sametime and tagged , . Bookmark the permalink.

Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s