IBM Electronic Support addresses five critical areas to ensure you have the best possible support experience:
- Simplifying support and creating more consistency across all IBM products.
- Delivering intelligent resources and tools that display information focused on the products you use.
- Providing proactive capabilities that solve problems before operations are affected.
- Thriving collaborative communities that connect to worldwide support networks and knowledge.
- Enabling seamless and smooth transition between online and live support teams for quick problem resolution.